FAQs

 

Q: How long will it take to receive my order?

A: Delivery times vary based on your location and the shipping method selected. Generally, orders within the United States are fulfilled within 3-5 business days and delivered within 5-7 business days.

Q: How can I track my order?

A: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment.

Returns and Exchanges

Q: What is your return policy?

A: We do not accept returns, but we will of course replace the print if it arrives damaged. Please take a photo of your damaged package or print and email it to hello@greatthouart.com.

Q: Can I cancel or modify my order after it has been placed?

A: If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if the order has already been processed.

Customer Support

Q: How can I contact customer support?

A: You can contact our customer support team via email at hello@greatthouart.com.